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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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2.27 out of 5 4,410 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (48%)
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Online Play (32%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (4%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Tucson | Matchmaking | |
| Buffalo | Online Play | |
 Oshawa | Online Play | |
 São José dos Campos | Sign in | |
 Blois | Online Play | |
 Belmonte | Sign in |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Connor (@Connor30397338) reported
@EAHelp I understand there has been soft bans recently and the issue has been acknowledged by the sounds of it it is a 24 hour soft ban. My question is if I enter into another game does the timer reset to another 24 hours or is it 24 hours since the ban was enforced ? Thanks
- Nuke Skywalker (@LeBronJaIVIes) reported
@EAHelp Continuing to ignore someone with a problem in your TRIPLE AAA Madden game. My game breaks after year 1 in my franchise when the following draft begins. I also cannot start a season with a fantasy draft. Will you actually give any answers?
- Lowkey (@lowkey26_) reported
@EAHelp Hi do you know something about the issue with the softban or the servers, since yesterday I played to unlock the tokens, and now it doesnt let me end my matches it says that i disconectd from the servers an drops me out FUT
- ! (@RaffaTheGoat) reported
@EASPORTS @EASPORTSFIFA @EAHelp Why ******** dose the mini map/ the radar always disappear when we go in to the second half of the game . It is soo Annoying you are making me lose games because I can’t se who I can pass!!!. Fix this problem it’s not hard
- NOM PRENOM (@SoSeriously37) reported
@mauriziocretel1 @EASPORTSFIFA @EAHelp I have the problem till this afternoon, can't do objectives, can't do rival even tho i don't have time to finish them later ...
- mauriziocretella (@mauriziocretel1) reported
@SoSeriously37 @EASPORTSFIFA @EAHelp Yeah i got the same problem, lost twice in a row now thanks to this…
- 12358132134 (@easony2226) reported
@EAHelp The new incoming update also did not fix the problem of playing world cup online matches. It's really a waste of our money!
- sPooK **** (@WangSpook) reported
@EAHelp I dare not link, afraid of being stolen...Why are there so many stolen accounts? Why is customer service so slow in handling account hacking? 2 weeks or more? Why is it so inefficient? Don't you care about players?
- Lambis_C_8 (@lambis_c_8) reported
Am I the only one who has problems with FIFA 23 on pc. In every game after some minutes in, I suddenly can’t move my players for like 30secs and this happens 2-3 times per game. Does anyone know how to fix that?#FIFA #FIFA23 #FIFA23PC @EAHelp
- RB (@Robizzle1994) reported
@EAHelp every time I’ve scored a goal in *World Cup swaps it’s kicking me out wtf is going on with ur **** *** game???? So bugged I would of completed this swap **** hours ago. Fix ur ******* game
- carlos villalba (@PomberMaster) reported
@EAHelp good evening. I would like to report an error while claiming the FGS tokens. I have seen 4 twitch streams and I received only 2 tokens. Could you help me? Thank you. @EAHelp
- Marc Powell (@PowellyMSP19) reported
@HarryOnko @EAHelp Yep, hopefully they fix it for us all and get back to doing the objectives
- 🇮🇸🇱🇮 Andy 🇬🇧 Tyler 🇳🇴🇨🇭🇺🇦 (@AndyTyler23) reported
@EAHelp @CxmeronLevers 'we explained this last year'.... Yet released the same mode with the same issue a year later... Why is that?
- BigDaddyBaran (@BigDaddyBaran) reported
@EAHelp Hello ea sports, i have a problem with the world cup swaps mode as if i finish it it disconnects me from fut and after i get back in it says that I got a DNF modifier, i read on your page that a lot of people also have this issue, can you please look into it, thanks
- Bradley Betteridge (@Brad_Betteridge) reported fromWaterlooville, England
@EAHelp please fix ur game, about 20 of my world cup swaps online games havnt counted the win cos ur **** game disconnected me after the match.
- KOKO7 (@koko7m7) reported
@EAHelp I keep getting this message every time I login to fifa23 on my PS5.We are sorry but there has been an error connecting to FIFA 23 Ultimate Team . You will be returned to the FIFA 23 Main Menu
- Rob Leonard (@RobLeon67141884) reported
@EAHelp trying to resolve an account issues where only one of my sons can log in at a time which appears to only be an issue since they both purchased FIFA 23?Any ideas……
- CeeJay8612 (@CeeJay8612) reported
@EAHelp Make Sure you fix the Game. Setting reset is still on
- OVI is the GOAT (@OVIisthebest) reported
Day 2 of asking @EAHelp to help me fix my game NHL 23
- zac (@isaacanijarr) reported
@EAHelp I want to play and the servers are so bad, fix it
- ciaran (@WadgeCiaran) reported
@EAHelp having trouble playing rivals connection to opponent lost keeps happening as soon as i search for a game
- Peeky🔰 (@PeekyNCFC) reported
@EAHelp @DyogoBrian I’m having this issue aswell
- Ronnie Swinnerton (@RonnieSwinnert2) reported
@EAHelp why’s ultimate team not working? Have already raised a case
- EvulBuddha (@sdnchapman) reported
@EAHelp Was playing the fifa 23 FUT WC swaps mode, now getting hit with 'cannot communicate with ea servers' this has been happening all day, is there any idea when this will be fixed or any updates on the situation as no rules have been broken and I haven't quit any games?
- Archie Holland (@ArchieJHolland) reported
@EAHelp @mauriziocretel1 I have the same problem
- Stephanie M (@Rose_and_Thorne) reported
@TheSims @EAHelp Can you guys PLEASE fix the simulation lag, the frames drop so bad I have to keep closing my game every 10 mintues. 😡
- RESTORE FACTORY (@RestoreFactoryy) reported
@almightyjay730 @EAHelp Account disabled or locked is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send us DM.
- AlOuda (@Dr_Alouda) reported
@EAHelp @EAHelp im getting the following error when claiming 2 player bought from the market and in the moments"we are sorry but there is an error connecting to ultimate team fifa 23" then kicks me off ultimate team
- sPooK **** (@WangSpook) reported
@EAHelp Why are there so many stolen accounts? Why is customer service so slow in handling account hacking? 2 weeks or more?
- Captain Ruggels Gaming (@kmp1991) reported
@L0SSY Hopefully it doesn’t suck. I’m not impressed so far. My P90 is still locked with requirements met and @EAHelp doesn’t know how to fix it. 2 months now and resolution still says “In Progress”. If they give us only 1 new map that’s going to blow. MWII still has more guns on launch
